Westpac customers get to bank via Siri

Alex Druce
(Australian Associated Press)


Westpac customers will soon be able to tell Siri to do their banking for them as the lender rolls out voice control for its iPhone app.

The launch of Siri for Westpac in the next few days – an extension of the bank’s iPhone app – will allow customers to verbally instruct their their account to make payments or to give them their balance.

Transactions can be sent to any payee set stored in the app or online account, and are confirmed by user fingerprint or face ID.

“We know a growing number of Australians are using Siri to help make their lives easier and faster, from checking the weather through to setting an alarm, all with a simple voice request,” Westpac retail boss George Frazis said.

Westpac pointed to a recent survey in which 28 per cent of Australians identified not having their bank login details to hand as one of the biggest roadblocks to transferring money via mobile.

Rival ANZ has allowed customers to make contactless payments with their iPhones since 2016, but Westpac, Commonwealth Bank and National Australia Bank have not signed up to Apple Pay.


Photo by Code Mnml on Unsplash


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